FREQUENTLY ASKED QUESTIONS
How Long Does Shipping Take?
Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and shipped off you will receive a notification with shipping information. Depending on the circumstances and inventory levels, it may take longer than usual. We pride ourselves on open communication and will always notify you if there a hold up for any reason.
Shipping: You have several shipping options to choose from – they can range from within 2-7 business days (1-20 for international orders) depending on the courier and level of service you select.
I purchased a t-shirt, how should I care for it?
We know that t-shirts will fade over time so it’s important that you take special care to ensure it’s longevity.
- Turn shirt inside out when washing and use cold water
- Avoid Bleach
- Hang your shirt to dry or dry on low heat
What is your refund policy?
Please visit this page for an overview of our terms and conditions.
I'm interested in purchasing apparel in bulk. Can you give me more information?
Please contact us here to inquire about bulk purchase.
Where is Zola X Jari based?
We’re in the Windy City (Chicago)